Managed dedicated server and managed VPS

Updates, security, backups, monitoring and interventions: our administrators take care of your VPS and dedicated servers, at OuiHeberg or elsewhere. You keep control, you lose the sleepless nights.

  • 24/7monitoring and on-call
  • < 15 minresponse to a critical alert
  • 99,9 %target availability
  • Linux & WindowsDebian, Ubuntu, Alma, Server 2019+
  • Anywhereyour OuiHeberg or third-party servers

Three managed server plans

Pricing on quote, depending on the number of servers and the scope. No commitment.

Server hygiene

Essential

Updates, basic security, backups and monitoring during business hours.

On quoteanswer within 48 h

  • System patches & updates
  • Firewall, hardened SSH, fail2ban
  • Daily off-site backup
  • Monitoring + business-hours alerts
  • 1 h of interventions / month
  • 24/7 on-call
  • Application updates
Request a quote
Most chosenProduction

Serenity

Everything in Essential, plus 24/7 on-call, application updates and tested restores.

On quoteanswer within 48 h

  • Everything in Essential
  • 24/7 on-call, response < 15 min
  • PHP, Node, database updates
  • Monthly test restore
  • Application monitoring (URL, API)
  • 3 h of interventions / month
  • Named contact & DRP
Request a quote
Exposed services

Critical

For applications where an hour of downtime is expensive: DRP, optimisation, named contact.

On quoteanswer within 48 h

  • Everything in Serenity
  • Named technical contact, monthly review
  • DRP written and tested twice a year
  • Monthly performance analysis
  • Tests before each major update
  • 8 h of interventions / month
  • WAF and application rules
Request a quote

Detailed quote within 48 hours after the free audit. Linux server management and managed Windows Server. Out-of-scope interventions quoted beforehand.

In practice

What managed server support covers every week.

Not a list of promises: the detail of the tasks, with their frequency. Everything is logged in your client area.

Updates & patches

System, kernel, packages and application services kept up to date, with an agreed maintenance window and rollback possible.

OS security patchesWithin 48 h · critical < 24 hfrom Essential
Package and service updatesWeeklyfrom Essential
Kernel and scheduled rebootMonthly · agreed windowfrom Essential
Application updates (PHP, Node, databases)Monthlyfrom Serenity
Non-regression tests before productionAt each major updatefrom Critical
Getting started

Your managed server up and running in one week.

Audit first, then progressive takeover. Nothing is changed without your written approval.

  1. Day 0

    Free audit

    An administrator reviews your servers: versions, vulnerabilities, backups, points of failure. Report within 48 h.

  2. Day 2

    Takeover plan

    We list what must change, what we monitor, who we call and when. You approve.

  3. Day 3

    Under monitoring

    Agents installed, alerts configured, named accounts created, backups tested by restore.

  4. Day 7

    Cruising speed

    Scheduled updates, monthly report, 24/7 on-call. You open a ticket, we do it.

Why us

A server management service run by the host, not a middleman.

When a disk is failing or a network link saturates, the team managing your server is the same one operating the rack, the AS208226 network and the DDoS protection. No ticket bounced between three providers: one contact, with control over the whole chain.

And if your servers are elsewhere, we manage them too: the monitoring and procedures are the same, only the hands on the hardware change.

  • One contactServer, network, data centre, backups: the same team, 24/7.
  • Logged, revocable accessNamed accounts, dedicated SSH keys, a log of every action. You revoke access in one click.
  • Guaranteed reversibilityNo proprietary tool: at the end of the contract you leave with your servers, your documentation, your backups.
  • A readable monthly reportWhat was done, what was avoided, what we recommend. One page, not a log export.

Who are managed servers for?

  • SMEs without an IT department

    A website, an ERP, email: you want it to work, not to learn Linux.

    → Essential or Serenity
  • Web agencies

    You deliver websites, not sysadmin. We run your clients' production, you keep the relationship.

    → Serenity · multi-server
  • SaaS publishers

    An app in production, load peaks, deployments. On-call and optimisation included.

    → Critical
  • Game servers

    Demanding communities, frequent attacks. Monitoring, DDoS protection, clean restarts.

    → Essential + gaming DDoS protection

Managed server FAQ

Scope, access, delays, reversibility.

Yes. We manage servers hosted elsewhere (OVHcloud, Hetzner, Scaleway, on-premise…) with the same procedures. Only physical access differs: we then coordinate with your host.

Start with the audit. It is free.

An administrator examines your servers and hands you a report within 48 hours, whether you sign afterwards or not.