Updates, security, backups, monitoring and interventions: our administrators take care of your VPS and dedicated servers, at OuiHeberg or elsewhere. You keep control, you lose the sleepless nights.
Performance analysis and optimisationMonthlyfrom Critical
Interventions & requests
One ticket, and it is done. The hour credit covers your non-routine requests.
Administrator ticketsUnlimitedfrom Essential
Intervention credit on request1 h / monthfrom Essential
Intervention credit on request3 h / monthfrom Serenity
Intervention credit on request8 h / monthfrom Critical
Named technical contact and monthly reviewMonthlyfrom Critical
Getting started
Your managed server up and running in one week.
Audit first, then progressive takeover. Nothing is changed without your written approval.
Day 0
Free audit
An administrator reviews your servers: versions, vulnerabilities, backups, points of failure. Report within 48 h.
Day 2
Takeover plan
We list what must change, what we monitor, who we call and when. You approve.
Day 3
Under monitoring
Agents installed, alerts configured, named accounts created, backups tested by restore.
Day 7
Cruising speed
Scheduled updates, monthly report, 24/7 on-call. You open a ticket, we do it.
Why us
A server management service run by the host, not a middleman.
When a disk is failing or a network link saturates, the team managing your server is the same one operating the rack, the AS208226 network and the DDoS protection. No ticket bounced between three providers: one contact, with control over the whole chain.
And if your servers are elsewhere, we manage them too: the monitoring and procedures are the same, only the hands on the hardware change.
One contactServer, network, data centre, backups: the same team, 24/7.
Logged, revocable accessNamed accounts, dedicated SSH keys, a log of every action. You revoke access in one click.
Guaranteed reversibilityNo proprietary tool: at the end of the contract you leave with your servers, your documentation, your backups.
A readable monthly reportWhat was done, what was avoided, what we recommend. One page, not a log export.
Who are managed servers for?
SMEs without an IT department
A website, an ERP, email: you want it to work, not to learn Linux.
→ Essential or Serenity
Web agencies
You deliver websites, not sysadmin. We run your clients' production, you keep the relationship.
→ Serenity · multi-server
SaaS publishers
An app in production, load peaks, deployments. On-call and optimisation included.
Yes. We manage servers hosted elsewhere (OVHcloud, Hetzner, Scaleway, on-premise…) with the same procedures. Only physical access differs: we then coordinate with your host.
One named administrator account per engineer, with a dedicated SSH key (or an RDP account on Windows). Every action is logged and you can revoke access at any time.
With Essential, the alert is handled when business hours resume. With Serenity and Critical, an on-call administrator intervenes 24/7, with a response within 15 minutes for a critical incident.
Yes, you remain administrator. We only ask to be informed of major changes to avoid conflicts, and we document everything we do.
No commitment, one month's notice. You leave with your servers, up-to-date documentation, scripts and backups. No proprietary agent stays installed.
Yes, within the chosen scope: application and database updates with Serenity, optimisation and deployments with Critical. The rest goes through the hour credit or a quote.
It means entrusting the day-to-day operation of your dedicated server or VPS to a specialised team: updates, security, backups, monitoring and interventions. You remain the owner of the machine and the data, we make sure it runs.
Hosting means providing the machine, in other words renting the dedicated server or VPS. Management means running it day to day, with updates, security, backups and monitoring. The two go together. You can rent a managed dedicated server from OuiHeberg, or hand us a server already running elsewhere.
The price is set by quote after the free audit, based on the number of servers, how critical the services are and the plan chosen. It is then a fixed monthly fee, with no surprises. You receive the quote within 48 hours, with no commitment.
Yes. Interventions are logged, access is named and revocable, and backups are encrypted. For servers hosted at OuiHeberg in Marseille, the data stays in the European Union.
Yes. A managed VPS follows the same plans as a managed dedicated server, with the same updates, backups and monitoring. OuiHeberg Linux and Windows VPS are eligible, as are those hosted elsewhere.
Linux server management covers Debian, Ubuntu and AlmaLinux, along with the web stack and databases such as Apache, Nginx, PHP, Node.js, MySQL or MariaDB. We also provide managed Windows Server, from version 2019.
Managed dedicated server or managed VPS: what to combine